Exchanges

We want you to be happy each and every time you shop with us! While we can not refund for wrong choice or change of mind, we will be happy to exchange the product within 14 days of receipt. 

All items must be returned in their original condition, unworn, unwashed with tags intact and accompanied by proof of purchase.

Please Note: it will be the purchasers obligation to cover all additional postage return costs if needed. We do strongly recommend that you use postage with a traceable method as we can not be held responsible for damaged or lost return packages.

Please send us an email with your name, contact details and invoice number and the item you wish to exchange for (item name, color and size). Please wait for a confirmation email from us to ensure we have that item available. 

Please note: any Sale or promotional item (s), swimwear and underwear (due to hygiene reasons) are not exchangeable or refundable.

Please send all exchange requests to info@toddlertrendz.com

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